Thank you for choosing www.quickfoldfiles.com to purchase our products! We are committed to ensuring that your shopping experience is pleasant. If you are not satisfied with your purchase, here are our refund terms:
- Refund Request
If you would like to request a refund, please contact us within 30 days of receiving the product. You can contact us by email at peaksource@quickfoldfiles.com. Please include your order number and the reason for the refund in your email.
- Refund Conditions
The following conditions apply to refund requests:
The product must be unused and in its original packaging.
All included accessories and manuals must be returned.
For refunds due to product quality issues or wrong products, we will pay for shipping; for refunds due to personal reasons (such as wrong selection), the shipping cost must be borne by the customer.
- Refund Processing
Once we receive your refund request and verify that it meets the refund conditions, we will process your request within 7 business days. The refund amount will be refunded to your original payment method. Please note that the refund processing time may vary depending on the bank or payment institution.
- Cancelling an Order
You can cancel an order at any time if the order has not been shipped. Please contact our customer service team as soon as possible to cancel the order. Once the order has been shipped, you will need to follow the refund process to return the goods.
- Contact Us
If you have any questions about the refund policy or need further assistance, please feel free to contact us via email: peaksource@quickfoldfiles.com.
We appreciate your support of www.quickfoldfiles.com and hope that you will be satisfied with the products and services we provide.